Several owners of the OnePlus 10 Pro and 9 Pro have complained about issues with their new smartphones. The OnePlus Club posted a screenshot of several complaints from impacted users on X, claiming multiple motherboard failure issues. These issues are subsequently causing sudden shutdowns, affecting the usability of these OnePlus devices.
In a post shared on the OnePlus Community Forum, a user claimed that the OnePlus service center asked for around Rs 42,000 to repair the OnePlus 10 Pro 5G with a dead motherboard. He also suggested that the company’s support team stated that the issue wasn’t due to a software update and they could offer only a 10% discount on the repair.
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OnePlus 9, 10 Users Complaining About Malfunctions
As of now, the OnePlus 10 Pro is sold at Rs 44,499 on Flipkart. The user shared that after downloading a software update, the phone kept beeping and froze. As per an X post from OnePlus Club also shared several similar instances made by OnePlus users.
The post added: “Recently so many OnePlus 9 and 10 series users have reported that their device's motherboard is getting dead and no support is being provided by OnePlus in this regard! It's really concerning that flagship users are facing these issues and they're left with no solution.”
It will be interesting to see how the company responds to these malfunctions and quality control issues of their devices. OnePlus hasn’t yet commented on these problems even as users are demanding free repairs and extended warranty of their affected smartphone. Previously, the company had announced a lifetime display warranty for users who were impacted by green line issues on older OnePlus smartphones.
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OnePlus Open Apex Edition Launched For Whopping Rs 1,49,999
Just when you thought shelling out Rs 2,00,000 on the Samsung Galaxy Z Fold would never be topped, OnePlus decided to up its game with its latest masterpiece, the OnePlus Open Apex Edition, priced at Rs 1,49,999.
OnePlus Apex Edition comes in a colorway so poetically called “Crimson Shadow,” that it almost seems like they are trying to sell users a piece of fine art instead of a gadget. Inspired by the Hasselblad 503CW 60 Years Victor Red Edition, the new variant promises to add a touch of timeless opulence to users’ doomscrolling.
The design of the smartphone is what the company calls “modern elegance,” which loosely translates to using a vegan leather back cover with a diamond-like pattern and a vibrant orange accent on the Alert Slider.