YouTube Premium service is something that users opt for when they don’t want to see any more ads while enjoying video on the platform. However, some Premium subscribers claim they’re still seeing advertisements, despite shelling out money for the paid service.
In a Reddit post, A YouTube Premium user shared a screenshot of this mobile app serving an ad for Google Workspace, something that should not be happening. This is not the first time something like this has been reported. Meanwhile, another user reported they saw ads for YouTube Playables.
Also Read: YouTube Boosts Premium Service Subscription Prices In India
YouTube Investigating Why Premium Users Are Seeing Ads
“YouTube Premium subscribers should not be shown ads in their home feed and we’re looking into why this may have happened,” a Google spokesperson told Android Authority. “We’ve also let that user know they should contact support.”
As per the YouTube support page, the service is supposed to remove ads before and during videos. Premium users also should not be seeing third-party banner ads or search ads. Moreover, these benefits are said to extend across all platforms and devices. However, it warns that:
“You may still see branding or promotions embedded in the content by the creator, as well as promotional links, shelves, and features in and around the content that are added or enabled by the creator.”
Also Read: Google Messages Discreetly Discontinues YouTube PiP Support
YouTube Brings Collaborative Playlists, Granular Playback Speed
YouTube has announced the launch of some new features, alongside visual and product upgrades, to its mobile, web, and TV apps. With these new features, the company aims to improve the user experience. These features are said to be rolled out to all users in the coming weeks.
The Google-owned video-sharing platform will offer more granular playback speed controls, enabling users to boost or decrease speeds in increments of 0.05x, instead of the earlier 0.25x.
Besides, the platform is also making it easier for users to create collaborative playlists with their friends and family. Users will be able to share a QR code with others to allow them to make additions to playlists.
"A really good use case might be: I'm having a party, I want to invite my friends over, I want to watch some comedy together, I put on my favorite comedy videos, and then I ask them, and they could just add theirs to it; we can pop it on the TV and sit and watch together," YouTube chief product officer Johanna Voolich said in a video clip.