Apple products are usually among the most reliable out there. However, that does not rule out occasional problems, which in some cases can be serious. Apple fans have been able to test the iPhone 16 series since September, finding out new features and enhancements, but also bugs. As per reports, some iPhone 16 Pro units are suddenly freezing and restarting for no apparent reason.
A few days after the launch of the iPhone 16 lineup, complaints about the problem flooded social platforms and support forums. Most of the reports about these issues come from owners of the iPhone 16 Pro and Pro Max models, so those variants would be more prone to manifest them. Not all users experience the issue, but the number of complaints about it is enough to draw attention.
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iPhone 16 Pro Users Facing Freezing And Restarts
Affected users claim that the screen of their iPhone 16 Pro or Pro Max suddenly stops responding to touches. Soon after, the device will automatically reboot itself. There have been cases where phones suddenly reboot when in standby mode. The bug is present on iPhone 16 Pro models running iOS 18/iOS 18.0.1 stable and iOS 18.1 beta. So, it doesn't look like the same case of the battery drain issue affection other generations of iPhones where iOS 18 seems to be the issue.
Since the bug is also affecting some units, regardless of their software version, it could raise concerns about potential hardware-related issues. Some of the affected customers claim to have managed to get a replacement device after resorting to their warranty. Unfortunately, in some cases, the issue was still present even on the replacement units.
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Is There A Workaround To Fix The Issue?
Not all affected phones are experiencing the issue in the same way. There have been cases where the reboots are sporadic, while there are others where they happen up to 20 times a day.
Some reports hint that a factory reset without resorting to your backup helps resolve things. This suggests that a potential bug during the restoration of iCloud backups could be the reason for the frustrating situation. However, the workaround will make the setup process for a new device more tedious.
Apple has yet to put out an official word regarding the cases of iPhone 16 models restarting or freezing. Let’s hope the company doesn’t take long to push updates to tackle the problem.